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Datang Telecom (600,198) Cao Bin, chairman and president of a recent interview with the China Securities Daily News interview, said of things that there will be great prospects for development, Datang Telecom has some foundation, is actively adjust resources, and strive in the new take advantage of market opportunity comes.

 Cao Bin also revealed that the company will build a complete TD with additional terminal industry chain, in the existing data cards, home information terminals, e-readers and other products based on the future of TD mobile phones will be launched.

For the majority shareholder of Science and Technology Research Institute of Telecommunications whether there is equity injection plan, he said that depends on the Telecommunications Research Institute of assets into the overall strategic planning, but also depends on the Datang Telecom Technology AG’s own development, but also depends on the external environment and other factors, there has been no relevant information.

Internet of things is the future trend of development

China Securities Daily News: Internet of Things is a hot topic in the recent market, Datang Telecom has many years in the microelectronics and other industries R & D experience, how to look at things is currently networking in the country’s development prospects, it has a corresponding technical reserve?

Cao Bin: Internet of things is definitely the future development trends, which to a certain stage of technological development is the inevitable outcome. This year, we raised the industry focused and industry collaboration, are active in this respect for the planning and resource re-engineering, will our human, material and technical adjustments in place for the future of things prepared for an era.

China Securities Daily News: China Mobile, networked objects and put forward his strategy, at its core is to TD mobile phones as terminals. However, this chip for mobile phones and design have put forward higher requirements, Datang Telecom’s existing operational capacity can meet?

Cao Bin: Internet of Things strategy as a whole is around the terminal closer to the user’s service system, in which the terminal is the most important aspect, and the 2G era of the concept of mobile phones is very different. This is natural and design of chips for cell phones have put forward higher requirements. Last year, we acquired the company in Shanghai superior thinking, this is a top mobile phone design company, Datang Telecom (Tianjin) Tianjin terminal companies from joint-stock companies under the Division officially transformed into an independent company, these measures are for the future technology and resources to do the reserves.

China Securities Daily News: Internet of Things is a very broad concept, industrial applications are very broad, Datang Telecom in the areas in which there is a market opportunity?

Cao Bin: Internet of Things will be infiltrated into every aspect of our lives, we are actively adjust the resources, and strive in this new market opportunity comes occupy the front position. Can be said that the market is still in its infancy, and we work to be done is to step up the integration of resources, training our team, in all respects ready.

Datang Telecom has introduced, including e-readers (book), mobile phone equipment business Hyun, U-game cell phone three end products, these products have been completely out of our traditional understanding of the communication terminals, and their combination will also have more new things, will in our lives even more. We will also in the continuous technological innovation and integration of resources in seeking new market opportunities. Our micro-electronics companies have extensive experience in RFID software companies in such industries as information technology application of water has accumulated over the years, in the coal mine communication, monitoring and so many have a good performance, I believe there would be in the future Internet of Things Exhibition the opportunity to showcase their masterpieces.

Additional and stronger industry

China Securities Journal reporter: Datang Telecom has introduced, including e-readers (book), mobile phone equipment business Hyun, U-game cell phone three end products, which could replace the mobile phone operator interface Hyun loaded value-added services business also has the characteristics of , Datang Telecom industry, TD terminals layout is how to plan it?

Cao Bin: Datang Telecom established microelectronics, software, terminals, access to five major industries and industrial applications, where the terminal is already the company’s revenue accounting for one of the largest industries. In the 3G era, control of the terminal is the control of the industry, the terminal’s position in the industry chain is very important. In order to conform to this trend, we began to extend from the upstream to downstream, more and more close to the end user. In this process, we propose to give full play to the company’s advantage in several major industries have been based on the development through a terminal to coordinate the common development of various industries.

China Securities Journal reporter: Datang Telecom asset-liability ratio higher from 2006 to 2008 were 88%, 87.8%, 84.7%, annual interest payments to 1.4 billion yuan on, far higher than the company’s net profit, how the company deal with this problem?

Cao Bin: the company’s asset-liability rate is relatively high, the company from top to bottom including large shareholders very seriously. We believe this private placement scheme placements 1.2 billion, of which 797 million yuan will be used to repay bank loans. Not only from the company’s capital structure is irrational, the problem of excessive debt ratio, but also for the future operation of the capital to lay the foundation.

Second, the company raised funds will be invested in EMV bank card project, the future prospects are bright. Bank IC card EMV international standards for domestic financial safety considerations, Datang Telecom EMV cards as soon as possible the industrialization of duty. Compared with the second-generation ID cards, bank cards need to be replaced every few years, EMV will be in the future provide a stable source of income.

According to Taiwan media reports, China Telecom, today Zhengshishangxian Hami Bookstore, the first wave of smart phones as the reader is expected by the end user up to 20 million contribution next year, on revenue of millions, will also allow an increase of 3 smart phone purchases Cheng, about 400000-500000.

The rising awareness of environmental protection, diversified development and consumers reading situations, e-books topics prolonged fever, the market potential for endless, Chunghwa Telecom said, according to surveys, more than 6 into a reader favorite in the bedroom reading, there are seven readers will make use of travel time into reading, and in traffic to read half of the number of people who are most concerned about the weight of books, e-books can reach a machine in hand with the purpose of buying with the view.

Following discussions with more than 70 publishers, more than in-depth communication and co-operation briefings, Chunghwa Telecom and Taiwan has 27, including the world culture, Nine Songs culture, giant thinking culture, Business Week, city-states, far flow, extraordinary news, UDN and other publishers strategic cooperation, the official launch of Hami Bookstore services.

Hami Bookstore provides a platform from Chunghwa Telecom, mechanisms, publishers provide content, and open platform for publishers to their own shelves of goods, custom price, the profit split over telecoms operators accounted for 25%, 75% owned by publishers.

Chunghwa Telecom Hami bookstores the first wave of smart phones as a terminal reader for users of 40 million smart phones to conduct precision marketing, Zhang Xiaodong, general manager of Chunghwa Telecom, said mobile phone e-books into the market is to consider the consumer to enter the threshold, not required to purchase an additional reading device, and the use of smart mobile phone users surfing habits more mature acceptance of the e-books higher.

At present the use of smart phone customers in Taiwan, and with the telecom operators have contractual relationships with customers, 8 described as China Telecom subscribers, mobile phone e-books into the market, but also one of the advantages of Chunghwa Telecom.

Chunghwa Telecom purchases this year, more than 30 million smart phones, in order to promote e-books, will purchase Toshiba 4.1-inch screen, smart phones, and will be more than 3.2-inch and 3.5-inch screen, smart phone as the main procurement target, but also push up next year, China Telecom Intelligence Purchasing an increase of 3 into a cell phone, about 400000-500000.

Chunghwa Telecom will be the existing 150,000 mpro (mobile Internet tariff) users, as potential users of e-books, e-books is expected by the end user up to 20 million, to 2,000 yuan per month to spend NT books, the market estimate be able to contribute a billion dollars next year’s revenues of NT.

In addition to smart phones, the Zhang Xiaodong, said the future of China Telecom will depend on market conditions, to assess whether to provide users with computers, electronic paper using the e-book.

Hami just on-line bookstores that is more than 100 magazines, books, types of diverse entities, priced as low as five fold the book, the opening of the first month mPro members can exclusively at least 24 current popular magazines, books to read for free offer

Beijing telecom bureau recently implemented 3G handset subsidies, mobile phone manufacturer, ending nov. 22, EVDO, mobile phone sales growth up to 25%, 3G handset subsidies effect.

Beijing new mobile telecommunications, subsidies to 70 per cent

It is understood that the Beijing telecom “new” refers to the specified amount beforehand user fee and commitment to a certain amount of monthly minimum consumption, complimentary TianYi 3G phones, stored in two years period all fee will be refunded; allowance strength to 70 per cent. Previously, Beijing telecom after paying customers buy for 3G handset subsidies for only 30%. Insiders, the mobile phone from 30% to 70% subsidies, will greatly reduce the 3G mobile phone, EVDO stimulate the threshold of sales.

Beijing telecom mobile subsidy policy, has started on 3G phones sales have immediate effect. According to the sales director, cool Beijing telecom subsidy is very large, strength of cool involve high, medium and low at different levels, EVDO mobile phones are cool four finalists “subsidy” EVDO, become the list of the most terminal machine subsidies. Such as mobile phone, N900 cool high-end models for 5980 retail price, users monthly minimum consumption 389 yuan, guarantee in 24 months after receiving phone, In the end E600 cool for mobile retail prices, users monthly guarantee ABU minimum $189, 24 months in a mobile phone. In addition, Beijing telecom in cool 1000 yuan of mobile phones are very big, subsidies dynamics first 1000 yuan D280 mobile cool, users guarantees minimum 89 yuan, at 24 months can receive phone.

Fyi, Beijing mobile telecommunication to two kinds of subsidies, one kind is refined user specified amount beforehand fee and commitment to a certain amount of monthly minimum consumption, complimentary TianYi 3G phones, stored in two years period all fee will be returned, Another kind is to “deposit”, the user to Beijing ??? mobile telecom form in nets 24 months and ensure the minimum credits completed monthly can return the deposit. The Beijing telecom “, “the new phone subsidies to improve the strength of China telecom, side reactions to accelerate the pace of 3G and increase user for the user viscosity.

CDMA mobile phone sales

Subsidy policy is now promoting 3G industry developing fast, the heavy weapons 3G industry will accelerate the maturity and marketization, not only can promote the growth of high-end users, and to reduce the threshold and accelerate 3G market popularity of 3G phones are “leverage” effect. The manufacturer, seize the Beijing telecom “dongfeng” subsidy, taking the phone in Beijing EVDO promote sales, especially 1000 yuan EVDO mobile “breakthrough” provides excellent opportunity.

SanDian consultation, said a senior analyst at ZhengHeng three operators at 3G phones policy is “eight”, Beijing telecom the situation of subsidies from 30% to 70%, will greatly stimulate 3G terminal sales, Beijing telecom will accelerate the subsidies to cool, samsung, as a representative of the enterprise EVDO phone sales, “Matthew effect will be more and more obvious.

Cool the sales figures provided mobile phones, since Beijing telecom from November 6, since the launch subsidies, cool all-directional EVDO, mobile phone sales increase overall increase by more than 25% of high-end EVDO, mobile phone for growth, user role in boosting subsidies have obvious role in promoting and viscosity.

The largest rise or 1000 yuan EVDO phones, subsidies for 1000 yuan EVDO mobile phone has strong “leverage”, with mobile phones, quickly reduce subsidies for protection and 3G handset threshold accelerated popularization, the 3G handsets to cool as a representative of the D280, E210 EVDO 1000 yuan as mobile 45.8% growth. Meanwhile, samsung EVDO products have different increase forecast, November, the Beijing telecom market EVDO market share growth will exceed expectations

With all the different aspects involved in telecommunications for today’s businesses, hiring a telecom consultant firm is a necessity. With the advent of computers and high-speed Internet, there are many choices for a company’s telecom needs. It is important not only to keep up to date on the latest telecom technology but also to do so in the most cost-effective way; otherwise, a company will lose out in today’s competitive market.

Telecommunications consultants can help your company reduce expenses, update your services and also provide ongoing support. When looking for a telecom expense management company or a telecom consulting firm for a specific project, you should keep the following questions in mind.

How long have they been in business and how big is their company?

A good telecom consultant should be up to date on all the latest technology in order for you to make the best choices for your company. There are resources on the Internet to check on a consulting firm. The Better Business Bureau has a website that allows you to check companies that have had complaints or lawsuits against them. A consumer website called ripoffreport has search capabilities that allow you to look up a company that may have consumer complaints against it.

What is their area of telecom expertise?

When looking for the right telecom consulting firm, you will want to know what areas they specialize in. The subject of telecommunications covers a broad spectrum. Once you know what you’re looking for – telecom auditing, expense management, possible migration to VoIP, upgrading equipment or services – you can look for a firm that specializes in that area.

Do they have references or case studies?

Testimonials from former clients as well as present ones are helpful. Knowing past and present clients helps you establish how much work the firm can handle and how it handles it. A number of customers who are pleased with a firm’s work says a lot about a firm’s character and the people who work there. Knowing who the firm’s clients are on a continual basis is also helpful. If clients return for business, it shows the firm is reliable and has satisfied customers.

Do they represent any vendors or sell any products?

You should ask the telecom consulting firm if they use specific products made by a particular seller or if they sell that seller’s products. You should also ask them if they sell any of their own products. If a firm sells another vendor’s products, they probably raise the price a little to build in a profit for themselves, much like mechanics who buy a part from an auto parts store. If the firm sells their own products, the prices will probably be more competitive; however, if you have the expertise, you might want to check into getting your own materials once you know what is needed and let the consulting firm do the installation.

In addition to possible price increases for profits, if you are quoted an inexpensive price, you might be getting involved with a company that receives commissions for products or services they recommend. Your telecom consulting firm should be unbiased and should be acting in your best interest – that means that they shouldn’t be recommending their own carriers or services. That’s why it’s important to know if your telecom consultant represents any providers or vendors.

What are their fees?

Once you decide who is taking care of the materials, the next step is to get the consulting firm’s prices. There are a few ways that consulting firms collect fees – hourly or daily, by project or by contingency.

A project can be billed hourly or by the day and often includes consultants’ expenses. A fee-based project is a set amount of money paid to do a set project. Contingency based means that the payment is based on savings to the client. For telecom auditing, this is the most popular – the consultants get a percentage of the money they save the client.

There are also some arrangements for consultants that stay on, working on a continuing basis to monitor equipment and allowing for continuous improvement. You would need to know their fees for this service if it’s one you are interested in pursuing. You may want to be wary of a consultant who asks for a large upfront retainer or advance payments. Your consultant should want to work with your company for the best possible solution for you.

Before choosing a telecom-consulting firm, it is important to get all of these questions answered to your satisfaction. A good analysis of your own company including what your goals are would be of benefit to decide what type of telecom systems you need. For instance, whether your company provides products and/or services locally or globally would make a difference on what installations are required. If you are local and want to expand, that could affect the system used as well. You want to get a consulting firm that is expert in the goals you are trying to achieve; one that will save you money in the long run by helping you improve what you have, or establish a profitable system to start with. You will want to decide what services you need and find a reputable firm that provides those services.

August 24, in Nanjing, China Telecom, “Tianyi 3G phone orders will”, the first time explicitly RIM in Canada and the United States will work with the two major smartphone manufacturer Palm co-operation.

This means that telecom users will be expected to spend rage in North America, BlackBerry and Palm handsets. Thus, in addition to part of the Japanese brands, the world’s front-line mobile phone makers to enter China 3G market, have been identified.

“Star Cell Phone” played during the year

According to Analysys International’s market monitoring report, the second quarter of this year, Telecom, Mobile and China Unicom were 131,000 sales of 3G mobile phones, 64000, and 47000, and only 3 of the total market share, equivalent to 0.7%. 3G market, poor performance prompted the three major operators, with the major terminal manufacturers to speed up the process of cooperation in order to strengthen their 3G mobile phone camp.

China Mobile betting that mobile phones running Android operating system 3GOPhone, in addition to Lenovo’s first listing of OPhone soon, the move also “draw” HTC HTC for the production of a variety of TD-SCDMA mobile phones. An atmosphere of urgency in the market, China Unicom with Apple’s announcement to enter the end of marathon negotiations, allegedly a three-year exclusive agreement was announced.

Despite the momentum of a very fierce competitor, but China Telecom puts the introduction of RIM and Palm both in one fell swoop, “Jiang Yuan.” RIM shares rose recently, RIM’s BlackBerry business phones in the U.S. market share of over 50% of the company’s value has more than 430 billion U.S. dollars, approaching 49 billion U.S. dollars market value of the industry’s top spot Nokia. The source told this reporter, RIM president of China, Zheng-Yu Liu has privately said that because of successful negotiations with China Telecom, so “telecom Edition” BlackBerry will soon be available in the fourth quarter of this year.

The Palm and the carriers Sprint in the U.S. market with deep feeling of cooperation Gengrang China Telecom, the two partners, the weak market share by “Star Mobile” PalmPre to launch a comeback. PalmPre listed 10 days or sell at least 10 million units, the data show, in which 1 / 3 of people are the original non-Sprint customers, this is what most want to see China Telecom.

The world not just the iPhone

“Creating EVDO iconic products” is China Telecom claims that one of the terminal development of three major objectives, and this task will obviously fall into the head of RIM and Palm. Deputy General Manager of China Telecom terminal MA Wu Tianyi, “said China Telecom will strengthen Canada’s RIM and Palm’s U.S. smartphone makers such as cooperation, joint effort to build part of China 3G, EVDO star product.”

Reporter learned from China’s internal telecommunications, RIM’s BlackBerry Storm9530 – is now available of the most high-end BlackBerry EVDO, and nicknamed “pear fat” in PalmPre – the same efforts to build a star Palm models, will become China Telecom “star Strategy “the important pieces.

“With the cooperation of China Unicom and iPhone than I am more optimistic about the marriage of China Telecom and RIM.” Wedge-MKI-known research institutions, senior research fellow, said Zhang, solely from the terminal point of view, iPhone does not support the lack of MMS, etc. will likely affect the enthusiasm of users in China, while China Telecom, the telecom market in the enterprise-class deep resources and the BlackBerry’s business location is fitting, there is much room for imagination.

However, Analysys International, Senior Vice President Zhang Ying reminders, blackberry, PalmPre such as product positioning and the iPhone’s cool style is completely different BlackBerry emphasize simplicity, efficiency and resource utilization. “Star phone” does not necessarily have to big to play fashion, in fact, BlackBerry practical, efficient also in the United States created a pop.

Zhang Ying further explained that, from the current BlackBerry sales in China’s gray market of view, “there are some office applications, stable and reliable is the buyer’s main demands, rational distribution of individuals and product lines between government and enterprises to develop competitive price strategy is to consider the issue of China Telecom. “

November 9 news, targeted at certain sites on the User is reflected in the purchase of 3G wireless network card are having to buy traps, China Telecom warned that users should not plan cheap Shop to purchase some non-standard, but should be around the business to China Telecom Hall, or China Telecom, mobile shopping mall to buy authentic, so as not to encounter fraud.

Should seek to avoid formal channels to purchase trap nets

China Telecom’s 3G network coverage due to improved use of time and the wireless network card charges on the card in the 3G market has become one of the most mainstream formats, the market situation and therefore appears quite a mixed bag. Prior to that, according to media reports, a user in a number of websites to buy China Telecom 3G wireless network card, the package clearly marked is the year card, to buy back less than a month after, or even on the last few days, not net. Some users also found that even someone with exactly the same with your card number. Can look for the seller when the seller has not disappeared.

In this regard, has investigated the case that unscrupulous businesses will likely be a 3G network card in advance on the Result of several hundred dollars or even a thousand dollars, and then copy, a card cloned more than 10 or even tens of Zhang Zhang, and then were to ultra-low prices to sell a different user. As a result, many users actually use a number at the same time wireless Internet access, once the cost of such a pre-existing copy cards run out, you can not re-use.

For this, after the customer service hotline of China Telecom, its customer service, said, 3G on the card must be purchased through normal channels, genuine and handling package, the user should go to the parts of China Telecom, China Telecom, Business Office, or to the mall Web site to purchase regular phone cards, and experience in order to avoid scams.

China Telecom’s commitment to leave a cell phone mall lose 10

According to China Telecom’s customer service reminder, after inquiry, China Telecom’s mobile shopping mall (http://www.hicdma.com/) has promised to sell all the products (including 3G on the card) are licensed authentic customized China Telecom, the National UNPROFOR, fake a lose 10.

The site’s information display, its commitment to: “Genuine mainstream, fake a lose 10, within two months of price cuts making it up, seven days no reason to Return, safe and secure for free distribution, after-sales network all over the country.”

Including the “China Telecom mobile shopping mall,” all products sold (including 3G on the card) are China Telecom’s customized authentic licensed, Quanguolianbao, fake a compensable 10; commitment to customers to enjoy the country for free distribution and insured to provide the country Free delivery service; virtue of an invoice for all products can be enjoyed Quanguolianbao services, three packs will be strictly in accordance with national policies for the sale of goods to fulfill the warranty, replacement and return obligations. Also, after-sales outlets throughout the country.

China Telecom’s mobile shopping mall website, these commitments are strictly adhered to in practical work, none has emerged as one cases of counterfeit problem.

WLAN Internet users will be no need to enter a password

Earlier, China Telecom has announced that starting November 1 on the card for wireless broadband 3G to gradually upgrade in the future, the user client to connect using a wireless broadband wireless broadband (WLAN) connection, you can use the UIM card information authentication access to access the Internet, no need to enter the WLAN account password, Internet faster and more convenient. With the current prevailing WLAN using a mobile phone account to obtain a password as compared to eliminating the need for cumbersome password access and landing steps.

However, the original 3G wireless broadband card users who wish to use a unified authentication function, must first upgrade the firmware version on the card.

Huawei, ZTE, Reuters, Time Power, DLINK and other vendors on a 3G network card balance of 20 self-help approach can be upgraded, the user login http://cwclient.vnet.cn/, select the corresponding model on the card to download updates can be installed. The other on the network card can be returned by the card vendor upgrades.

What is TEM?

Telecom Expense Management (TEM) is a term used to define an approach to managing all telecommunication service expenses such as voice, data and wireless with a combination of software tools and manual auditing. In managing all these services and related processes, its goal is to minimize costs and maximize process efficiency.

For a small company, it can be as simple as checking over your phone bill every month to make sure you aren’t billed for services you don’t want. For larger companies, it is a more formal program to optimize spending on telecom services. Most of the attention goes to bill auditing and getting refunds for billing errors, but an effective TEM program can do more than that.

A Little History

The cost of voice and data communications is dropping. One casualty of this price plummet is that you no longer have experienced account teams who know your account and are your single point of contact. The new breed of account representatives there to serve you is inexperienced with your telecom needs and is more sales-oriented than needs-oriented.

For many businesses the overall telecommunications expense is growing. Workers are more mobile and the amount of communications between companies and their employees, including the huge volume of information they exchange, has been growing as well. Email, Internet, PDAs, ecommerce and our increasing tele-commuting workforce all lead to an increased demand for instant and continuous exchange of information using many kinds of telecom devices. The increased complexity of devices and services and the lack of transparency in carrier charging models have led to confusion and a need for a way to manage and control telecom costs.

In today’s business landscape, many companies are downsizing support staff, carriers are providing less support, and communication in general is becoming larger and more complex. Out of all this confusion, Telecommunications Expense Management was born. TEM provides a structured and professional way to manage the telecom spending of a company, no matter how large or small. This management can be in the form of software used by a manager or an outside telecom expert.

What Are the Problems?

There are quite a few. These include but are not limited to:

1) Using multiple carriers for different services that use different invoice formats. This makes it difficult to match and allocate costs effectively;

2) Not having a complete inventory of the company’s assets including wireless devices, headsets, hardware, computer networks, etc.;

3) Difficulty in being able to apportion telecommunications costs to divisions, teams or departments with any accuracy;

4) Not having the company resources to manually audit each invoice. Between 7-12% of bills are in error. For large companies, this is a substantial amount of money they could be losing every month; and

5) Not understanding costs. You can’t control the cost of something when you don’t understand how it’s billed or what you’re getting for your money.

What are the Benefits?

Managing telecom services is complex and requires constant attention. A qualified telecom expert can not only perform systematic audits but can also alert the company to new cost-saving options. Software programs can allow companies to eliminate waste and optimize resources.

Both software and outside experts can help you to: reduce time through systematized processes; reduce costs through error identification; reduce risks through better reporting options; and increase control and thereby accountability.

Software will help the Telecom Manager’s knowledge and understanding of the products, services and costs for his company’s telecom spending. An outside expert can handle disputes with carriers and get price quotes for new services. They can also restructure your agreements and contracts with current providers and find less expensive providers.

A solid TEM platform will provide a centralized solution for inventory control and procurement, contract compliance, budget and spending tracking, and invoice processing. Proactive systems can alert you to policy breaches and contract compliances.

Large companies are the prime candidates for Telecom Expense Management. However, small and mid-size companies that need to organize and monitor their telecom spending would benefit as well.

For most small to mid-size companies telecom spending is the responsibility of an IT person, an office manager, an accountant or a combination of all three. For these types of organizations, the benefit of a TEM solution is based on labor saving efficiencies through automation. This benefits both telecom and financial sides of the company by providing a way for them both to monitor, control and report on company telecom.

Considering the importance of telecommunications in the operation of your daily business, Telecom Expense Management is a critical business strategy. Your company needs to not only track its spending, but also to maximize its telecom resources. TEM lets you make informed decisions rather than educated guesses.

Everyone has to negotiate at one stage or another. These negotiations could be in the form of promotions, sales calls, hiring, and more. For companies, negotiations are in the form of contracts, business deals and cost management. The rule of thumb for most negotiations remains the same although the situation, process, and result may be different.

Negotiation: Basic Techniques

1. This is the most important aspect of any negotiation – never be unprepared. Understand the subject, your benefits and losses, and how the outcome will affect the organization.

2. To maintain an advantage, try to understand what the other party may tend to ask for or believe in. Get as much information as possible on their stance on the subject, what they are looking for and also what they are expecting from you in the offer. Understand the rationale behind their negotiation to get a better insight into their negotiation tactics.

3. Know the least you may need to settle for without incurring losses. You can also treat this as a yardstick to build up your negotiation tactics.

4. Show an openness, flexibility and willingness to talk about the negotiation.

5. Calmness and patience should be your armor. If you sense that you are losing control of yourself or the situation, take a break. Decisions made in anger are almost always wrong.

6. Be as clear as possible with your terms and conditions.

7. If you have the slightest instinct that someone is bluffing, insist on their providing the proof to support their claims.

8. Stressing the common goals is a good way of keeping the negotiations workable.

9. Listen attentively to understand better.

10. Concentrate on one particular issue at a time.

11. Do not consider negotiations as a win or lose proposition or that to win you have to take advantage of the other party. Remember negotiations are the basis of a long and, hopefully, fruitful relationship. Carrying over the animosity by cheating or taking advantage of each other will lead to failure in the long run.

12. If the offer seems even remotely acceptable to you, finalize the deal immediately. Do not give the other party a chance to ponder over things.

Contract Negotiations

Contract negotiation is an intrinsic part of any business arrangement. This is especially true with telecom, since telecom and telecom expense management is vital to business operations and is usually among the top five company expenditures. The bottom line of any successful business venture depends on good communications systems controlled by expert telecom expense management.

Unfortunately, small and medium size businesses frequently do not consider contract negotiation a part of telecommunications management. Often, various people such as the office manager or a systems engineer or the IT or HR department handle the communications. While they may be skilled professionals in their fields, their knowledge and experience in terms of telecom contract negotiation is quite limited. Too often, the need to acquire or operate through a telecom management network is never considered.

By adopting and implementing telecom contract negotiation and control techniques, an average company can save 10 to 30 percent of their annual telecom expense. A professional in telecom expense management carries certain requisites to the negotiating table that a non-telecom professional may not have. People experienced in telecom contract negotiation know that the rate is not the only variable and that, in fact, many more costs can lie hidden in the terms and conditions of the contract. A telecom consultant or auditor that deals regularly in contracts would know the telecom rate traps.

The best way to know your telecom network requirements is to perform a thorough circuit and services inventory of local and distant data and wireless devices that you have and whether they are being fully utilized. Break down your telecom expenses to the minutest detail and understand your trends and needs. Modifying, changing or stopping services should be an ongoing process.

Also consider the refunds and benefits (and loss) from reducing services. A telecom audit will help uncover refunds due to invoice errors, lower certain ongoing expenses, and reveal techniques to improve or optimize existing telecom networks. Getting this done with experienced telecom auditors will reap many great benefits.

The next task is to eliminate unused phone lines. On average, a company with a 100 employee workforce has plenty of phone lines and some of them may remain unused over a period of time while the company is still paying for their service. This alone can run into thousands of dollars annually. Negotiating a workable deal with the telephone company is the best solution for these problems. Having a few negotiating techniques up your sleeve might make the job easier but having an experienced telecom professional on your side will guarantee the best results possible.