Telecom & Technology News » PTA

PTA Declares Mobilink No 1 Excellent Cellular Mobile Operator

Bilal Sarwari — Wed, 16 Nov 2011 16:09:32 +0000

PTA conduct a Survey to get feedback from general public which cellular company is on top in Pakistan. PTA announce Mobilink as first class cellular mobile operator between their competitors. The Surprising thing is Ufone is on last position which is not shocking but unbelieving.

SMS-based User Survey By PTA

This result has been released after getting results immediately from users in surveys . The Results has been locked in September/October 2011.

Pakistan Telecom Authority (PTA) released a SMS-based End user opinion survey program 8899 which was planned to get customers opinion regarding efficiency on their particular mobile providers. With this investigation, PTA created exclusive preparations to make it a free of charge method to motivate highest involvement of average person.

The survey had been carried out by Outreaching Telecom for customers to increase the geographic exposure. The obvious as well as quickly ‘SMS-based’ system had been implemented in which general public had been motivated to take part in the survey simply by providing reaction via Text message which range from 1 (minimum) to 10 (maximum) depending on their own opinion. After getting particular result, PTA comes with final result and declare Mobilink No 1.

Top Positions based on Excellence

Mobilink is no 1
Warid obtain 2nd place in superb class,
Telenor on 3rd
Zong in 4th
Ufone is on final placement.

Top Position Based on Poor Category

Zong get 1st position in Poor class
Ufone on 2nd position
Telenor on 3rd position
Mobilink on 4th position
Warid on last position

This News has been published by Pakistani Famous Newspaper The Nation Click here for full details News Published on 14th November 2011.

This is PTA official page regarding Customers Surveys which is not updated from last 1 year.

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wi-tribe Ranked Pakistan’s No. 1 Broadband Company

Bilal Sarwari — Thu, 09 Dec 2010 16:29:08 +0000

Pakistan’s youngest broadband company, completing one year, tops PTA’s broadband industry QoS survey

In its 2010 annual report, Pakistan Telecommunication Authority (PTA) announced that wi-tribe Pakistan successfully ranked number one in both the ‘Technology Neutral’ and ‘Technology-wise’ categories for highest Quality of Service, despite being the youngest broadband company, after just over one year of launching commercial services. PTA’s acknowledgment of wi-tribe’s service quality emphasizes that the company is passionate about delivering nothing short of excellence to its customers.

To celebrate this achievement, PTA Chairman, Dr. Mohammed Yaseen, was invited by wi-tribe Pakistan’s CEO, Mustafa Peracha and his team for a cake-cutting ceremony at wi-tribe’s head office in Islamabad. During the ceremony, wi-tribe’s CEO Mustafa Peracha expressed his delight on the recent achievement, stating, “I am elated about wi-tribe’s success in Pakistan. I’m also thankful to PTA for recognizing our effort to take broadband to the next level.”

On the team’s effort he said, “Today, I proudly share wi-tribe’s feat with my dedicated team, our community, customers and partners, who have continuously extending their trust and support. We aim to deliver an exceptional and personalized broadband experience to our customers, and believe in constant evolution, which will continue to reflect in all our offerings.”

In addition to recognizing wi-tribe’s quality-driven approach, the report also concluded that wi-tribe is the fastest growing broadband operator in Pakistan, successfully delivering high speed internet to customers in all its cities of operation.

During the last five years, Pakistan’s broadband subscriber base has increased by leaps and bounds. People from all walks of life, including professionals, students, academics and corporates are all finding high speed internet to be essential towards their respective progression. wi-tribe realizes the need to serve growing demands, with no compromise on quality of service.

With a focus on delivering high quality broadband internet across its network of
operations, wi-tribe enables instant connectivity with its plug ‘n’ play devices, offering the latest in affordable internet technology.

About wi-tribe Pakistan:
wi-tribe launched its largest operations in Pakistan in July 2009, simultaneously in four regions; Islamabad, Rawalpindi, Lahore and Karachi.

wi-tribe is passionate about providing a unique and personalized customer care experience, teamed with instant connectivity and simplified service bundles and applications.

Backed by unrivalled experience, knowledge and ability, wi-tribe group, a Qtel Group company, was born in April 2007. The vast experience these world leaders bring to the table has fuelled the growth of this new venture, launching wi-tribe globally as part of Qtel’s 2020 vision.

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Learn about Mobile Number Portability (MNP)

Bilal Sarwari — Wed, 01 Dec 2010 16:34:43 +0000

This amazing service was introduced in Pakistan in March 2007; by using this service customers can switch current network to other network without changing the existing mobile number. This new technology inspires people of Pakistan to get involved in using of mobiles more. This service gives many benefits but also produce some drawbacks, Mobile Number Portability (MNP) is part of regulatory mandate under which mobile companies awarded licenses to work. The MNP implementation of MNP is done in large scale and also was very expensive

All credit goes to Pakistan Telecommunications Authority (PTA) who setup MNP in Pakistan, PTA creates group of 14 members as PAKISTAN MNP DATABASE (PMD) to control this project

How to Change Network (Basic Requirements by all networks)

If you want to convert your number to any network (Mobilink, Ufone, Telenor, Warid, Zong), visit it’s any nearest sales and service center, they will give you one port request forum to fill in, in this forum you will be required to fill your name, mobile number CNIC, NIC or Passport number and sim number

Copy of your NIC/NIC is also required; there will be also some small charges for porting (Expected Rs.100 or Rs.150 only)

How to Convert Number Online without visiting franchise

Many persons are asking about this, how to change number without visiting franchise, cellular companies also gives this facility.

Change your number to Ufone Online

To facilitate customers, Ufone gives them online facility to port, you can request port in from http://www.ufone.com/usc_portin.aspx

Change your number to Warid online

http://www.waridtel.com/consumer/cs/online-port-in.php or call at 0321-321-321-1

Change your number to Zong Online

http://203.82.55.30/mnp/ or call at 0314-3334455

Learn More about how to

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Government decides to revise telecom ASRs

Bilal Sarwari — Thu, 27 May 2010 04:33:54 +0000

The government has decided to revise the ‘Approved Settlement Rates’ (ASR) for transparent sharing of premium, being earned on incoming international telephonic traffic, after the cellular companies registered protest over the current mechanism and recent determinations of Pakistan Telecommunication Authority (PTA).

Official documents, exclusively obtained by Business Recorder, show that the government would also incorporate changes in the prevalent regulations to effectively curb the menace of grey traffic, resulting in huge loss to the national exchequer.

According to the provisions of Telecom De-regulation Policy, approved by the Cabinet in 2003, ‘Long-Distance International’ (LDI) licensees would be permitted to retain a fixed share of termination charge, paid by international carriers, while the remaining portion of premium is to be used for infrastructure development to increase the tele-density. The latter is termed as the ‘Access Promotion Contribution’ (APC).

In the existing policy regime, this premium for the calls terminating on local loop operators (LLOs), is passed on to LLOs, while the APC on cellular termination is collected and provided to ‘Universal Services Fund’ (USF), the agency responsible for expanding the infrastructure of tele-density in the country.

Moreover, the policy entrusted Pakistan Telecommunication Authority (PTA) to devise a formula for revenue sharing, which would be reviewed and notified at least once every six months. Framework for APC was outlined in ‘Access Promotion (AP) Rules and AP Regulation published by the PTA in 2005.

Pursuant to deregulation policy and AP Rules and Regulation, Pakistan Telecommunication Authority (PTA) monitors and approves the international telephone service agreements recommended by consortium of LDI operators. From time to time, PTA has been reviewing the APC by issuance of determined rates. However, telecom industry has been agitating, for quite some time, on Approved Settlement Regime (ASR) introduced by PTA and they have expressed reservations on recent determinations issued by the PTA. The current regularity regime does not provide the mechanism to effectively curb the menace of grey traffic, resulting in huge financial loss to the national exchequer. The matter was referred to the Ministry of IT for resolution. A committee comprising representatives of industry, PTA, and MoIT was constituted to deliberate upon the issue. The committee held a series of consultative meetings with all stakeholders to finalise the revised policy for ASR.

Based on the consensus, worked out through the consultative process, MoIT has proposed the following changes in the clause 4.3 of Telecommunication Deregulation Policy and to make them the integral part of the next Telecom Policy for the sector as follows:

At present, net incoming international traffic generates a financial premium over the cost of conveying and terminating the traffic into Pakistan. For next five years, a reasonable portion of the premium is proposed to be used to promote infrastructure expansion. The portion of the premium applied to promoting infrastructure expansion is referred to as the ‘Access Promotion Contribution’ (‘APC’).

The design and implementation of the APC program will be guided by the following principles: (a) the APC shall be used to foster new infrastructure development to increase tele-density through local loop operators, mobile cellular operators, and USF; (b) the distribution of funds between all stakeholders shall be done in a transparent and non-discriminatory manner; (c) the APC program shall be under the regulatory supervision of PTA, which shall also regulate international traffic agreements; and (d) in order to stabilise ASR and to eliminate the speculation in the market, ASR distribution mechanism for various stakeholders will be for the next five years.

A fair share in APC, called APC-M, may be allocated to mobile cellular operators whereby mobile cellular operators shall procure the system to curb grey traffic on access level which will also facilitate quality of service monitoring and implementation of International Mobile Equipment Identify (IMEI) regime.

LLOs shall provide 200,000 broadband connections each year, exclusively with APC amounts for the next five years. Based on the percentage share in APC, the Authority shall determine the obligatory connections of each operator: (a) in order to secure the effective collection of APC, negotiations of bilateral accounting rates will be supervised by PTA.

The principle of ‘one country, one rate’ will be implemented; (b) PTA would establish an international traffic clearing house for all incoming international traffic. Through this clearing house, PTA would have statistics of all incoming and outgoing traffic, including the satellite traffic.

All licensees will be obliged to file reports on the volumes, sources and destinations of international incoming minutes, and PTA shall audit their itemised call records and billing systems with the objective of detecting and eliminating fraud; and (c) channelisation of forex inflow of incoming traffic as well as monetary transactions with foreign operators be made through the State Bank of Pakistan (SBP). Six-monthly account audit and stabilisation of call rates be ensured by the PTA.

A fund for revitalisation of local ICT/Telecom equipment manufacturing through public-private partnership and curbing the grey traffic under MoIT, may be created with the differential amount from APC-M & APC-USF over the international mobile terminating traffic.

Accounting separation will be strictly enforced for access promotion contribution received by the operators for tele-density enhancement and the same shall be audited by the PTA, bi-annually. PTA would devise all possible mechanisms to protect the share of LDI operators, including maintaining the “White list” and “Black List” of international carriers, whereby LDI operators would be allowed to terminate traffic only for those international carriers on the “White List”.

International carriers observing the sanctity of the ASR of the country will be included in the white list. Whereas LDI would register written complaint with the Regulator (PTA) for non-compliance of the sanctity of the ASR, PTA shall blacklist those carriers and direct LDIs to stop bringing traffic from blacklisted carriers.

LDI operators would be required to submit bank guarantees to all the recipient organisations so that the same can be encashed, in case of default from LDI. PTA would issue comprehensive regulations to ensure sanctity of ASR and timely payment of outstanding amounts by all concerned.

Source:- Business Recorder

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Blashphemous Facebook Page Banned in Pakistan

Bilal Sarwari — Tue, 18 May 2010 16:33:07 +0000

Blashphemous Facebook Page Banned in Pakistan [Updated]

After clear discrimination of Facebook for not banning blasphemous Fan Page, Ministry of Information Technology and Telecom has directed PTA to ban Facebook Page in Pakistan, told us sources close to authority.

A reliable source, who is in direct contact with Secretary MoIT, told ProPakistani that ministry has issued the directive to PTA to ban said blasphemous content in the country.

Ministry of Information Technology directs PTA for banning any URL or whole of website in case of any inappropriate content available on it.

It is yet to be ascertained if the whole Facebook will be banned or just a single URL will be filtered. In both the situations, Step is inline with thousands of Facebook users and according to their urge of boycotting Facebook on May 20th.

It merits mentioning here that a Fan Page on Facebook is encouraging its members to draw Prophet Mohammad’s drawings (Sallallahu Alayhi Wa-aal-hi-Wasallam).

Despite thousands of requests, Facebook didn’t put this page down even it violated Facebook’s own terms of services.

Update: (3:14 PM – May 18, 2010) We have received confirmation from PTA that directive has been issued to all ISPs for blocking a single URL (of the particular Fan Page). Order was issued by Yawar Yasin, Director Enforcement PTA.

PTCL has confirmed the recipient of the order and said that specific URL is in process of being blocked throughout its network.

Update: (8:24 PM – May 18, 2010) Facebook fan page in question is still opening on various ISPs, however, reports are coming that specific URL is inaccessible on selected ISPs. Complete blackout is expected later tonight.

Source:- ProPakistani.pk

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3rd TeleCON-2010 on April 24 in Lahore (Press Release)‏

Bilal Sarwari — Tue, 09 Feb 2010 14:25:16 +0000

3^rd TeleCON-2010 on April 24 in Lahore

Lahore: 9^th February, 2010 – The 3^RD Global Telecommunication Congress 2010 (TeleCON 2010) with a special emphasis on “Taking Pakistan to the Next Level of Technology Frontiers” is being organized on April 24 at the Pearl Continental Hotel-Lahore by SHAMROCK Conferences International. This high profiled forum is held annually, under the patronage of the Pakistan Telecommunication Authority (PTA).

TeleCON-2010 is the third in a successful series of Telecom conferences designed to assemble the Industry-Specialists, Regulators, Technologists, Speakers and investors from national and global institutions, including the Government and Private sectors. These experts will discuss challenges & opportunities to equip this dynamic sector with revolutionary modern technology available in the developed world. Deliberations on Foreign-Direct Investment during the global economic revival will also be held.

Ammad Hassan Shah, Head of Conferences at SHAMROCK Conferences International (SCI) said, “The national telecom objectives and policies need prompt realignment with the rapid technological advancements in global telecom. Over the years, this forum has inspired innovative initiatives for evolved operations in Rural Area Connectivity, Broadband, Wireless Access, Connectivity, Mobility, Safety and Security.”

Similar to the TeleCON forums in the past, the upcoming moot will attract leading names from prominent telecom organizations. Proactive leaders in Telecom, GSMA and the Cyber technologies are expected to share their wisdom to enable seamless, instant connectivity throughout Pakistan, delivering highest quality and futuristic capabilities.

# # # #

About Shamrock Conferences International:

SHAMROCK Conferences International (SCI) is a division of SHAMROCK Communications (Private) Limited, (www.shamrockcom.net), a full-service marketing and public relations consultancy with offices in Karachi, Lahore and Islamabad. For more information, contact us at: info@shamrockconferences.net Ph: 021-5823694, 5823695. Fax: 021-5823695.

For further information:

Rizwan Shah

SHAMROCK Communications (Pvt.) Ltd

Tel: 042-35861219-95, Cell: 0305-5740715

E-Mail: shamrocklhr@gmail.com

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Show Cause Notice Issued to PTCL on Poor Quality of Service by PTA

Bilal Sarwari — Mon, 08 Feb 2010 08:20:05 +0000

PTA Press Release

Pakistan Telecommunication Authority (PTA) has issued Show Cause Notice to initiate proceedings against M/s PTCL on showing poor quality of service, based on the results of the joint Quality of Service (QoS) Survey conducted recently by PTA. PTA has given 30 days time to PTCL to submit the reply. Based on the outcome PTA, under the Telecom Act, reserves the right to proceed legally.

The QoS surveys is a regular activity of PTA and the objective is to ensure that the interests of the consumers of telecommunication services are duly safeguarded and that the licensees are providing the telecom services as per the service quality standards of the license.

PTA, from time to time, has been repeatedly informing PTCL about its poor QoS and PTCL was directed to improve the quality as per license conditions, however, no improvement made therein despite ample time provided to PTCL. As a result, show cause notice has been served to initiate the proceedings against the licensee as per rules.

According to the details, survey was conducted across Pakistan including major and small cities and rural areas from August to October 2009 along with the PTCL representatives on a mutually agreed survey methodology. It may be mentioned that this is the first instance of PTCL being show caused on account of poor quality of service which clearly shows the PTA’s resolve for not compromising on sub-standard services to the telecom consumers.

Chairman PTA, Dr. Mohammed Yaseen said that ensuring quality services to consumers has always been priority to PTA. This is evident from the continuous surveys conducted by PTA for both mobile and fixed line sectors. The recent establishment of Consumer Protection Directorate, providing fast and easy complaint registration mechanism is another major step in protecting and safeguarding consumer interests.

Khurram A.Mehran

Director (PR)

Source:-

Pakistan Telecommunication Authority (http://www.pta.gov.pk)

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Mobile phone user base widened to 96.7m in 5MFY10

Bilal Sarwari — Thu, 31 Dec 2009 04:43:50 +0000

The cellular phone operators companies have added 2.367 million new subscribers on their respective networks in the first five months of the current fiscal year 2009-10 despite having witnessed correction of SIM data base in the recent months.

According to the latest statistics updated by Pakistan Telecommunication Authority (PTA), the overall cellular phone connections have raised to 96.7 million with the teledensity touching 59.03 percent by the end of November 2009.

The cellular subscriber’s growth squeezed after millions of unregistered connections were blocked by the authorities and operators following the launch of SIM Information System. The user’s base was shrinking every next month owing to saturation of market coupled with the correction of subscriber’s base.

Although the new system was introduced officially in mid October, the subscriber’s based widened only by 10,452 connections this month, however the operators successfully recovered their losing users and added 0.790 million in the single month of November.

Since the launch of new SIM Information System-668, a massive number of SIMs were found unregistered by Computerized National Identity Card (CNIC), to counter this mismanagement users and cellular phone operators had to be involved in this campaign to block unwanted or extra SIMs and reissue it to the existing user by rectifying subscribers’ data.

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PTA Released Quality of Service Report of All Mobile Operators in Pakistan

Bilal Sarwari — Sat, 26 Dec 2009 13:21:21 +0000

PTA Released Quality of Service (QoS) Report of All Mobile Operators in Pakistan

Pakistan Telecom Association (PTA) has released report of Quality services of mobile phone operators. This report base on these factors

Results City wise

Service retain ability

Speech Quility

All mobile phone operators included in this report!

Mobilink, Ufone, Telenor, WaridTel, CMPak (Zong).

Download the report

English version

Urdu VersionSimilar Posts:

No Need to submit CNIC Copy for SIM Data Correction

Bilal Sarwari — Sat, 14 Nov 2009 08:51:43 +0000

In press release PTA in order to facilitate mobile users remove the condition of submitting CNIC copy which SIM data correction

Source:- PTA (Pakistan Telecommunication Authority)

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